![]() ![]() ![]() Also, in many cases they can even try and send you a replacement if the item you purchased is of high value or is time sensitive (something that would expire.) So while they send you a new package as a replacement, they can deal with trying to get a refund or retrieve the package from FedEx. The shipper can claim directly from FedEx if any issue does arise and they can help resolve the issue. ![]() If that does not result in anything, then it may be a good idea for you to reach out to the shipper directly. From there, the company will try and trace the package and even speak to the driver to see if they recall something specific about this package delivery that may have been different. Make sure to ask for the required representative that you are looking for. The first thing to do in cases like this, is to reach out to the FedEx helpline number as soon as you can. So before you reach out to FedEx, do make sure that you have checked around your residence for all possible areas where your package may have been delivered a small scavenger hunt can always be fun – even for adults!įedEx Says Your Package Was Delivered But You Never Got It In other cases, and if they think that placing your package at your front door would allow for someone to walk by and steal it, they may decide (for the protection of your package,) to place it at some back porch, or a side door. Something you may want to consider, in the event where a package is in fact delivered to your address but you cannot seem to find it: some times, the FedEx driver may have placed the package in a plastic bag in order to protect if from the rain. If the driver delivered the package to some other location, then that is something that will show up on the tracking website and in which case you can try and get in contact with FedEx to have it delivered to you. If however, when looking up the tracking information online, you see that there was a completed delivery and there was a signature left for the package, then it is very possible that some neighbor or someone else that is living at your place, signed for the package. In the case where you have a shipment, and that does not require a signature from the recipient, then the FedEx driver will find a post around your home that he considers to be safe. If your driver is the one who delivered your package, then by looking at the tracking status of your package online, you will be able to see where the driver delivered the package. ![]() What You Can Do To Retrieve A Package From FedEx In this blog, we will try and cover this topic thoroughly, and give you some tangible actions that you can take in order to be able to get the package re-delivered to you. There are cases however when you will look up the FedEx tracking website and add in you tracking code, and that will show that the package was in fact delivered but it went to the wrong address. Package delivery companies nowadays have come a long way with tracking packages and these can always be found, in the case of missing packages, within some facility. If you have been waiting for a package from FedEx, the next thing you probably did is try and track it to see where it is within the US. ![]()
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